I’m a Senior Product Designer with 10 years of experience in design & research. I make complex SaaS products simple to manage at enterprise scale.
Over the past ten years, I’ve practiced design and research at enterprise companies and startups. As an educator, I’ve taught courses in interaction design and UX research at a university design program.
A content authoring tool for online learning, redesigned to support training and administration at scale. I led a team from product research and synthesis through redesign and development of a core product.
When Highspot set out to revamp how licenses are packaged and sold, I worked with a cross-disciplinary team to develop licensing concepts & experiences that met the business's needs while remaining easy for customers to understand and simple to manage at scale.
When customers expressed distrust in our enterprise resource management tool’s data, I conducted research to understand the root cause and proposed work to address the issue. In collaboration with the development team, we iterated on a project history feature that increased confidence in our product while reducing support requests.
Launch Studio is a web application for testing and documenting Bluetooth devices. As the lead UX Designer and Researcher on the project, I drove the product vision from inception to a release-ready product.
If computers could understand their context, how would we choose to communicate with them? I’ve answered this question through a case study in controlling audio content.
A field research and design project exploring how computer vision might help first responders in their duties. Our team created a research plan, Interviewed experts, designed an intervention and tested its viability.
Lesson planning is a design problem, but isn’t treated as one. The Lesson Design Toolkit is a series of workbooks that help early-career college educators navigate the process of creating a lesson by applying design methods to planning problems in education.
A reinvention of the ubiquitous restaurant receipt that helps to split a bill. Saves time and complexity for diners and staff, enhancing the overall experience.